How it works

Two agents. One job: never miss the call.

Mulch picks up every ring and every text — qualifies the lead, books the estimate, and drops it on your calendar. Pick the channel below to walk through the flow.

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Voice agent · Text agent
Under 60s response · 24/7

Voice agent flow

Answers every ring in under a minute.

Call comes in

Your business line rings. You're on a mower. Mulch picks up on the second ring in your agent's voice.

Qualifies the lead

Property type, service needed, address, timing, and budget range. Handles interruptions and pushback like a real person.

Books the estimate

Checks your live calendar, offers two windows, confirms, and sends a text confirmation with the address pinned.

You get the handoff

A one-line summary hits your phone: name, address, service, appointment time. Recording and transcript attached.

Live call · draft

Recording

Mulch

Hi, thanks for calling Green Ridge Landscaping — this is Sam, how can I help?

Caller

Yeah, I need someone to come look at my yard, it's a mess.

Mulch

Absolutely. What's the address, and are we talking maintenance or a cleanup?

Caller

1420 Elm. It's a full cleanup — leaves, edging, the works.

Mulch

Got it. I've got Thursday at 10 or Friday at 2. Which works?

Caller

Thursday.

Mulch

Booked. Sending a confirmation text now. Talk soon.

Handoff

New estimate · 1420 Elm · Full cleanup · Thu 10:00 AM

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